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CRM

Booking and assignment software for your sales agencies

Agencies create bookings, record payments, request cancellations. Every booking goes to a named agent.

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The MHub CRM bookings list, showing booking ID, project, stage, status, source of finance and the agent each booking is assigned to.
Before MHub

What happens when agencies run on chat groups

  • Nobody owns the lead

    A buyer books online and it sits unclaimed.

  • Uneven distribution

    The loudest agent takes everything.

  • No view across agencies

    Three floors, three separate spreadsheets.

  • Money touched by everyone

    Amounts edited, receipts issued by hand.

What CRM does

Four jobs, handled properly

01

Bookings assigned automatically

  • One assignment group per agency.
  • Round robin through the agents you choose.
  • Headquarters controls who is in the rotation.
MHub auto-assignment settings: an assignment group for one agency, the agents included in it, and round robin selected as the distribution method.
02

Agents book for walk-in buyers

  • Pick the buyer, project, agency and agent.
  • Booking appears in the buyer's portal instantly.
  • Either side can complete the payment.
The MHub New Booking drawer, linking a customer to a project with agency and agent fields, over the bookings list.
03

Payments recorded, not negotiated

  • Amount locked to the booking fee.
  • Proof attached, receipt generated by the system.
  • Payment deadline shown on every booking.
The MHub Add Payment form, with the payment amount shown locked and read-only, plus reference number and payment proof fields.
04

Agents request. Agents never see the money.

  • Cancellation requested with a reason.
  • Buyer bank fields stay locked to the agent.
  • Refund status visible on the booking.
The MHub cancellation request dialog in Vietnamese, where the three buyer bank fields are locked and read Provided by the buyer.

  • USD 30B

    Transacted

  • 500,000

    Bookings managed

  • 4,000

    Projects launched

On the MHub platform to date.

Frequently asked

What developers ask us

Yes. Build one assignment group per agency and pick which agents are in the rotation. Headquarters sets it, not the agency.

No. The amount is locked to the booking fee. Agents attach the proof, and the system issues the official receipt.

Yes. That is what keeps one verified buyer identity across every booking, so documents and details are never re-typed.

Yes. Every portal switches between Vietnamese and English. All times shown in Vietnam time.

See it on your own project

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